Our Quality Formula
LS Intelligence’s quality formula starts with understanding the client’s needs and wants. We then document and systemise this into our operating procedures
and train our experienced professionals accordingly.
This is the foundation which allows LS Intelligence to exceed its client’s expectations.
Our investigation management software, LSconnect, is specifically tailored to our business model. This powerful management tool allows easy monitoring of deadlines and investigation and insurance assessing processes, and in addition, eliminates duplication of data entry.
The extensive range of features for LSconnect include:
- 24/7 access to LS Intelligence’s personnel and clients
- All correspondence and email communication is automatically logged in the diary for each case
- Specific reminder emails and SMS alerts to investigators and insurance assessors can be pre-set
- Email alerts are automatically issued to the LS Intelligence’s Case Manager on specified due dates
- Specific checklists and report formats are automatically generated using templates, which have been tailored to the client’s requirements. The templates are automatically pre-populated with all the known case details
- Reports can be generated showing compliance with pre-defined key performance indicators